See What Information We Hold and Why
When you open an account with kripya, we collect the details you provide at registration — your name, contact number, and the mobile wallet identifier you use (whether that is bKash, Nagad or Rocket). We also log transaction records tied to each deposit or withdrawal so
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we can verify payment activity and respond to any account query you raise. Device data — your browser type, IP address, and session timestamps — is captured automatically each time you connect. We use this to keep your account secure and to detect unusual login patterns.
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We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad or Rocket is limited strictly to what those processors need to complete your transaction. If you contact our support team, the content of that exchange is stored and
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linked to your account for the duration your account remains active. We keep data only for as long as it is needed for the purpose it was collected, or as required under applicable rules in your jurisdiction. Your eligibility to use the platform, and the data
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rules that apply to you, depend on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.